Refund policy

Meat Return Policy

At Carreg Farm, we are dedicated to providing you with the highest quality meat products. If you have any concerns about your purchase, please review our return policy below.

Returns:

• Due to the perishable nature of our products, we are unable to accept returns on opened or used items.
• If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order.

Refunds:

• In the event of a damaged or incorrect item, we will arrange for a replacement or issue a refund.
• Refunds will be processed to your original form of payment.

Contact Us:

• For any issues with your order, please contact us at contact@ffermcarreg.co.uk.
• Please include your order number and clear photos of the issue when contacting us.

Shipping:

• We take utmost care in packaging your order to ensure it reaches you in perfect condition.
• If you believe your order has been mishandled during shipping, please contact us immediately.

Thank you for choosing Carreg Farm. Your satisfaction is our top priority.